6/14/2023 0 Comments Code42 synology![]() ![]() As we notified Greg of in our communications, we also know that anyone with a very large backup archive is at a very high risk of never being able to retrieve information from the backup. When we notified Greg of the situation, we provided a complimentary subscription extension for approximately 2 months to allow Greg time to make any needed changes to his backup. Under the terms of our MSA, we reserve the right to take action when this occurs, additionally, our MSA notes that we will work with the account holder to remediate the situation before taking any adverse action against an account. During normal scans of our systems, Greg’s account was flagged for having a storage amount that had a detrimental effect on other subscriber’s use of our software. ![]()
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